For the sake of the environment, our delivery is not in a disposable plastic bag, but in a reusable paper carrier bag.

Delivery times: 

Within Germany: 1-3 working days
Outside Germany: 3-7 working days

You can find our complete delivery and shipping conditions for Germany and abroad here .

If available, we usually ship the goods within one day. For orders on
Morning usually on the same day.

Would you like to return your ordered product to us?

No problem - you are of course welcome to do so within the scope of your right of objection. Please fill out our return slip and enclose it with the return package or note your preferred procedure
(eg exchange or credit note) on the delivery note. We know that, for example, large corporations offer free returns because they can simply afford it given their huge purchasing volumes and low shipping costs. However, we ask for your understanding that we are not that big, have to pay full taxes and unfortunately cannot calculate with such conditions in order to be able to offer free returns in principle. Thank you for your understanding. To get to the return slip, please click here .

Please fill out the return slip included in the package and enclose it in the return package.
The return can then be sent back to us with a parcel service of your choice
become.

We know that the large corporations, for example, offer free returns because they feel comfortable doing so
with their huge purchasing volumes and low shipping costs.
However, we ask for your indulgence as we are not of this size and also pay full taxes
have to and unfortunately cannot calculate with such conditions, in principle
To be able to offer free returns - except for legitimate complaints
or incorrect deliveries.
We will already cover the shipping costs for your order to you. Make returns for
This represents considerable costs for us, as they are checked and reprocessed in a very time-consuming manner
must. We think it's a fair solution if - compared to shopping in the
Shopping center - for example, you don't have to pay travel and parking costs, so to speak
the possible return costs will be covered.
If you still want to receive a return label from us, please send it to us
Shipping within Germany is possible without any problems. To do this we need your WAVE HAWAII
Order number or your home and email address to send you this label via a separate email
to be sent.

No, that is not necessary. It is sufficient if you send the return with a completed return slip
send us back.

We strive to process returns as quickly as possible and issue refunds very promptly
complete. Because consumers in Germany are world champions in returns and therefore the volume
may occasionally be higher, in rare cases it may take up to approximately 5 working days after receipt
Returns take time.